Shipping policy
Thank you for shopping with Designs By Dice! Each item in our store is made just for you when you place your order. Below you'll find all the important details about how we handle shipping.
Shipping Time
Once your order is fulfilled, shipping times typically range from:
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U.S. Orders: 3–7 business days
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International Orders: 7–21 business days
Shipping carriers and speeds vary depending on the product and your location.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order. You’ll see the final shipping total before you complete your purchase.
Multiple Items in One Order
Because our products are printed by different fulfillment partners depending on the item, you may receive multiple packages if you order more than one item. Each item may ship separately with its own tracking number.
International Shipping & Customs
We do ship internationally! Please note:
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You may be responsible for customs duties, taxes, or import fees in your country.
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These fees are not included in our prices and are the buyer’s responsibility.
Tracking Your Order
As soon as your order ships, you will receive an email with your tracking information. If your order includes multiple items, you may receive multiple tracking numbers.
Delays & Lost Packages
We are not responsible for shipping delays caused by the carrier, weather conditions, holidays, or incorrect shipping addresses.
If your tracking shows that your item was delivered but you didn’t receive it, please contact your local post office or delivery carrier first. If you still need help, reach out to us at orders@designsbydice.com
Need Help?
We’re here for you!
For any shipping-related questions, email us at orders@designsbydice.com